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The truth of the matter is, a 4 Star rating is not 'Good' for us hosts at all, and can negatively impact our stats, our status, and our listing.ħ) Hosts that have longevity on Airbnb will be unfairly penalized when the Overall Performance rating is determined by his or her lifetime statistics because a bell curve methodology is being used, versus a weighted average.

So someone who never stayed in our listing could give a host a 4 star or less 'Overall Experience' rating and our listing could be negatively impacted - Perhaps drastically.Ħ) From what I heard from Hosts who also travel through Airbnb as guests, when guests receive the prompt to review their stay, and their host, they are led to believe that a 4 Star rating is 'Good' a 5 Star rating is 'Fantastic'.

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This should be a concern not only to all of us Hosts, but also to Airbnb Guests and Airbnb Corporate (the entire Community, really) for the following reasons:ġ) Hosts will feel even more uncertain about how to intervene when guests are breaking House Rules, fearing a retaliatory review.Ģ) Hosts will feel even less confident about enabling Instant Booking, as one poorly behaved guest could torpedo their ratings with an unfair / retaliatory review as 'Overall Experience' ratings appear to be calculated via a bell curve methodology versus a weighted average.ģ) Competent, experienced, well-performing hosts may be driven out of the system / have their listings deactivated due to unfair reviews - Even one unfair / retaliatory review could cause untold damage to a host's business and reputation in fact, it appears their listing could actually be de-activated if their rating is brought down below 4.7, even from just one review.Ĥ) Super Hosts may lose their hard-earned Super Host status due to an unfair, retaliatory review.ĥ) Guests who cancelled are for some inexplicable reason allowed to leave reviews. Those of us who have looked closely at the new method of rating our ' performance' believe it will result in many excellent, conscientious, well-reviewed hosts receiving warnings about their performance, including threats of having their listing deactivated Super Hosts may lose their Super Host status. Ratings will be based on the lifetime performance of the host (please correct me if I am wrong on this). Super Hosts must maintain a 4.8 overall performance rating. Unless I am misunderstanding something, all hosts must maintain at least a 4.7 overall performance rating to remain on the AIrbnb platform. New standards for hosts are coming into play this year.